Our Process
How it Works
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1
Request Services
Fill out our easy, online request form by clicking “Schedule Now” above. You’ll receive confirmation our team got your request as our team reviews your request details.
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2
Customer Onboarding
Our team will reach out via email to get you our Customer Agreement with our rates and terms. Once your Customer Agreement is signed and returned, our team can get started coordinating your request.
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3
Request Confirmation
Once the right provider is found for your request, you’ll receive an email confirmation including all the details. This confirmation will include the link for your remote services if applicable.
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4
Request Fulfillment
When the day of your request arrives your confirmed provider will provide services as you requested.
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5
Service Payment
Within 1 week of services occurring, your invoice for your services will be emailed to you directly.
Your Request Life Cycle
New to communications access services?
Watch this short video to learn more about the life cycle of your request!
Request Your Services Now
Start HereTake step 1 in placing your request for communication access services!
Fill out our easy, online form to tell us more about your communication access needs. Our team will get back to you as soon as possible!
What Services Are There?
In-Person Interpreting
Deaf Services Unlimited has a large national network of interpreters available throughout the country. Wherever you are, we’ve got you covered.
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Video Remote Interpreting
Real-time, convenient, and affordable American Sign Language (ASL) interpreting services using web-based video technology.
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CART Captioning
Communication Access Real-time Translation (CART) is a form of captioning that DSU can provide, remotely or on-site, that displays the voice-to-text translation of spoken English into written English directly onto your device.
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Post-Production
Deaf Services Unlimited’s team of certified captioners and interpreters can make existing video content accessible to those with communication access needs.
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