Great customer service with a staff that bends over backwards to accommodate requests. Excellent communication and willingness to make schedule changes when reasonable. Interpreters provided are friendly, knowledgeable, and easy to work with.
We had never used this service before last month. We had an ipad for the patient to interact with the interpreter once we made the connection on the link provided to us. The patient was very happy to get more detailed info from the doctor on the consultation instead of relying on a dry erase board or writing on a piece of paper. We have recommended this to other dental offices.
We hired Deaf Services Unlimited to provide an interpreter for a hearing-impaired family who was attending our open house. We provided a guide and the interpreter interacted with him and took the family on a tour of the school. Things could not have gone more smooth and the tour was a huge success. The interpreter was punctual and very adaptive to the situation, which required walking while signing as well as interacting with one of our students.
This whole experience was nothing short of 5-star service. I made an inquiry online for an urgent medical ASL interrupter. I worked with Danielle F and she went above and beyond to find an interrupter in a very short notice. She kept me updated the whole time. She was able to coordinate an interrupter who was phenomenal. Our patient was very impressed. I highly recommend DSU.
Utilized their Video Interpreter services on a couple of occasions. Very convenient and they made it easy to schedule an appointment for a virtual meeting. Everyone I interacted with was very professional, helpful, and knowledgeable. Highly recommend!
Quick responses and I received accurate information when scheduling. Interpreters always show up and are on time. I could not be happier with the services. Very professional organization and a pleasure to work with.
Great communication for setting up the service! Professional and fantastic interpreters who were responsive to pre-event coordination and were flexible at start of event. I will definitely use Deaf Services Unlimited again and I highly recommend them.
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