The service I received was very helpful! The interpreter was friendly and professional. I scheduled this service a bit last minute and had to go with the video option (instead of in-person), however it worked out very well. I did find out I may need a better quality camera on my computer in the future as there was a slight fuzziness/glare, but the interpreter handled it quite well. Thank you and keep up the good work!
Response from the owner 20:30 05 Jun 25
Thanks for leaving a review, Elaine! We’ll be sure to pass this along to our team!
On fairly short notice, Nick interpreted at my elementary school music concert. Despite our sending a number of documents (program order, lyrics, sheet music,...), basically the day-of, he was well-prepared. Before the performance, Nick met and chatted personably with the client. Throughout, he was skillful, flexible, and pleasant. Thanks!
Response from the owner 17:49 04 Jun 25
We are so thankful for our amazing providers like Nick! Thanks for taking the time to leave a review and we'll be sure to pass along this great feedback!
We have received incredible, professional service from Deaf Services Unlimited. They provide interpretation for our live webinars and have provided voicing for participants who are signing. Their flexibility, promptness, and the quality of their work is second to none. I would highly recommend this group.
Response from the owner 17:40 09 May 25
Thanks for your review, Tricia! We are so thankful to work with amazing organizations like yours!
Fast response and great communication on process. Our company will definitely be using this service.
Response from the owner 22:27 06 May 25
Thanks for taking the time to leave a review, Laura! We're so glad you had a great experience and we look forward to working with you again in the future!
The team at Deaf Services Unlimited had excellent customer service and follow-through. They provided fast and thorough service of creation of ASL videos for a project. They make it easy and affordable.
Response from the owner 00:58 04 Mar 25
Thank you so much for taking the time to leave a review, Cindy! It was a pleasure to assist you on this post-production project!
My experience with Deaf Services Unlimited was fantastic! The two interpreters, Jade and Sandy were amazing. They showed up prior to the start time, were professional and engaging. Our deaf associate was pleased with their service and very appreciative.
Response from the owner 16:19 27 Feb 25
Thank you so much for taking the time to leave a review, Wendy! We are so glad you had a great experience and we look forward to working with you again in the future.
I have recently started working directly with Deaf Services Unlimited for ASL interpreter services. I have been very impressed thus far with the attentiveness, professionalism, and communication from those that I have directly interacted with. I would like to specifically call out the schedulers, Michael and Kehde!
Response from the owner 17:06 07 Jan 25
We are so glad you've had a great experience so far, Tracy! We look forward to continue to work with you.
We contacted DSU for an urgent last minute request for ASL interpretration. Shelby from DSU and the interpreter they sourced, Hannah, were excellent in their communication and attentiveness to detail. Would definitely recommend!
Response from the owner 22:30 17 Dec 24
Hey there! Thanks so much for taking the time to leave a review. We certainly love our amazing coordinators and providers, we’re so glad you had a great experience!
Deaf Services Unlimited has friendly, helpful staff, provides quick communication, and is a great resource to have and to work with. I recommend DSU for both colleagues and consumers.
I’ve worked as a freelance contractor with DSU (both in person and remotely) since 2019 and can say I have had no complaints! The system used to accept and close out jobs for payments is simple and quick and never have to be concerned that I won’t be paid on time. The staff is friendly, prompt, and always ready to help with whatever tech stuff I’m unable to complete online. They also have some contracts nationwide so I’ve also had the opportunity to travel to another state for two months and also pick up local work. Love the team!
DSU helped me find two amazing interpreters for a theatre performance on super short notice. My coordinator was Bailey, who was incredibly kind, helpful, and prompt! I was truly blown away by how positive and high quality my experience was. I'll definitely be coming back!
We have worked with DSU twice now and have been super impressed with their professionalism, skill and speed. Projects have been turned around extremely quickly and yet with great attention to detail. The video we received back, was styled to match the design of our video and the translator was extremely skillful at interpreting the often technical language of our speakers. Very impressive agency and I look forward to working with Hannah and the team again soon
My company and I have been working with Deaf Services Unlimited for 3 years and they are always a dream. Everything flows smoothly and the process is seamless.This year I wanted to leave a review for both my interpreters Vince and Mike. Vince and Mike were amazing! They were extremely helpful at the event and also so pleasant to talk to on the side. Our org was so happy to have them and work alongside them in making the event more accessible for staff. We will be excited to welcome them both back should scheduling allow.Also special kudos to our client success coordinator, Bailey. She was wonderful. Always very kind, professional, and prompt in her work and emails. Would work with her again happily.
Our office has been using services from Deaf Services Unlimited since March 2022. Their staff and costumer service is excellent. They work well with you to try and accommodate their interpreters according to your patients needs. Shelby Rosas was great in assisting me with scheduling an interpreter. Strongly recommend.
This was the first time we have used your services and we loved it! we were very impressed with how professional the interpreter was.We will defiantly use you in the future..
Great customer service with a staff that bends over backwards to accommodate requests. Excellent communication and willingness to make schedule changes when reasonable. Interpreters provided are friendly, knowledgeable, and easy to work with.
We had never used this service before last month. We had an ipad for the patient to interact with the interpreter once we made the connection on the link provided to us. The patient was very happy to get more detailed info from the doctor on the consultation instead of relying on a dry erase board or writing on a piece of paper. We have recommended this to other dental offices.
We hired Deaf Services Unlimited to provide an interpreter for a hearing-impaired family who was attending our open house. We provided a guide and the interpreter interacted with him and took the family on a tour of the school. Things could not have gone more smooth and the tour was a huge success. The interpreter was punctual and very adaptive to the situation, which required walking while signing as well as interacting with one of our students.
This whole experience was nothing short of 5-star service. I made an inquiry online for an urgent medical ASL interrupter. I worked with Danielle F and she went above and beyond to find an interrupter in a very short notice. She kept me updated the whole time. She was able to coordinate an interrupter who was phenomenal. Our patient was very impressed. I highly recommend DSU.
Utilized their Video Interpreter services on a couple of occasions. Very convenient and they made it easy to schedule an appointment for a virtual meeting. Everyone I interacted with was very professional, helpful, and knowledgeable. Highly recommend!
Kaileigh Taylor
Quick responses and I received accurate information when scheduling. Interpreters always show up and are on time. I could not be happier with the services. Very professional organization and a pleasure to work with.
Jon Lehl
Great communication for setting up the service! Professional and fantastic interpreters who were responsive to pre-event coordination and were flexible at start of event. I will definitely use Deaf Services Unlimited again and I highly recommend them.
Michael Ramirez
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