Preparing for ASL Interpreting Services

Preparing ahead of time is the best way to ensure that interpreting services run smoothly. Regardless of the service you have requested, preparation materials always need to be provided to the interpreters. Names and roles of attendees, speaker notes or presentations, and a list of common vocabulary and acronyms are all helpful. Other than that, preparation can differ for on-site and remote interpreting services. 

On-site Interpreting Services

1. Instruct interpreters on where to park. Provide details on your location’s visitor parking. Give advance notice if there will be parking costs. If parking is difficult at your location, reserve parking spots for the interpreters if possible. 
   2. Designate a check-in location for the interpreters. Make sure the point of contact for the day of the event is prepared to welcome the interpreters and instruct them on where to go. 
   3. Prepare the meeting room or event space. Find the best location for the interpreters to be seen from anywhere in the room. Ensure interpreters can hear speakers or any other contributors. Reserve seating for Deaf individuals near the interpreters, if necessary. 

Video Remote Interpreting Services

1. Have a device ready for the Deaf individual. Whether you are using a laptop or tablet, make sure the device has a fully charged battery and is working properly.  
   2. Test your internet connection. A strong, high-speed internet connection is needed to ensure video and audio are not lagging or getting disconnected. If you do not have a strong WiFi connection, use an ethernet cable if possible with your device. 
   3. Familiarize yourself with the platform you are using. Depending on the platform, you may need to assign the interpreter to a specific role or enable certain features. If you have platform-specific questions, reach out to your interpreter coordinator. 
   4. Log on early. This will give you time to make sure all parties have a strong audio and visual connection. If it is your first time using remote services, request a test call before the meeting or event.