Provider Resource Hub

The DSU Provider Resource Hub is your centralized space for essential tools, trainings, policies, and links to support your work with Deaf Services Unlimited.

Can’t find what you need?

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Email our team at coordinators@deafservicesunlimited.com for response as soon as possible.

New Resources For You

Interpreter Certifications + State Requirements

With evolving framework nationwide, this article will explore national and state level certification standards for ASL interpreters and expand on the necessity of qualified partnerships between businesses and interpreting agencies.

CDI/CHI Teaming On VRI

Teaming is regularly utilized on VRI between Certified Hearing Interpreters (CHIs) and combinations of Certified Deaf Interpreters (CDIs) with hearing interpreters. This article will provide contextual examples of this teaming and practical considerations when utilizing CDI/CHI teaming on VRI.

Growing Your Interpreting Business

The nation is full of independent service industry professionals, all of whom are challenged to grow their businesses and maintain a steady income. As a Deaf interpreter, your livelihood depends on a deep understanding and commitment to the Deaf community. And the Deaf community depends on the expertise you provide.

FAQs

What is the best way to reach DSU?

The DSU Coordination team is available to help you! During normal business hours, contact your DSU coordinator directly or contact the full team by emailing coordinators@deafservicesunlimited.com.

What if I’m late or can’t make my assignment?

Interpreters are not just responsible for getting to all jobs on time – but also to arrive 10-15 minutes prior to the scheduled assignment as a business courtesy in being prepared for the job. This early arrival is not a billable time.

We know illnesses or emergencies arise that are out of your control. If this is the case, please notify us as early as possible so we can attempt to locate a replacement for you. Please ensure you speak to a DSU staff member or receive written confirmation of your call-out. In the event of a planned absence, please notify DSU with at least 2-weeks’ notice, to allow time for a replacement interpreter to be secured.

How do I report a dilemma or situation to DSU?

If you are faced with a difficult situation or dilemma during your assignment, contact the DSU office via coordinators@deafservicesunlimited.com as soon as possible and report the situation. Your DSU Coordinator will assist in completing an incident report and provide follow-up support in any way possible.

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