CART Captioning
Communication Access Real-time Translation (CART) is a form of captioning that DSU can provide, remotely or on-site, that displays the voice-to-text translation of spoken English into written English directly onto your device.

Using state-of-the-art technology, DSU captions your videos and live events.
Real-time translation is a form of captioning that providers – known as writers or captioners – can provide on-site or remotely. Captions display the voice-to-text translation of spoken English into written English onto a computer, laptop, tablet, smart phone, or projected screen using a web browser.
Captions provided for live presentations are called “real-time” captions. CART captioning avoids the accuracy issues common with auto-captioning and assures compliance with accessibility requirements. DSU never uses artificial intelligence (AI) captioning solutions. At best, AI solutions are only 60% accurate (meaning 1 in 3 words are inaccurate) and are not considered an acceptable ADA accommodation.
What is CART captioning?
Captioning can integrate with several different platforms and is used in a variety of settings. Whether a convention, seminar, meeting, interview, class, film screening, or something else entirely, captioning services will enhance the delivery of your message and open events and discussions to even more participants. CART captioning also works well in conjunction with sign language interpreting services. Learn more about how CART captioning works with this video!
CART captioning interfaces seamlessly with the most commonly used streaming and web conferencing platforms.
Platforms include:
-
Zoom
-
YouTube
-
Facebook
-
Adobe
-
WebEx
-
GoToMeeting
-
Blackboard
-
And more!
You’re in good hands.
Real-time voice-to-text translation of spoken English into written English.
DSU provides both on-site and remote CART captioning for anyone needing communication access services. These services are typically provided for meetings, classes, conferences, training sessions, or civic events. At the end of each assignment, DSU can provide a transcript of the conversation if requested.
trusted by clients across the nation
Additional services
-
TypeWell and C-Print
These services are similar to CART in that the service providers for both systems can provide a real-time display of the spoken information. C-Print and Typewell providers, however, provide a meaning-for-meaning representation of the spoken information versus verbatim, which has traditionally been the goal of CART providers. This service is typically found in educational environments.
-
Post-production Captioning
Closed captioning services allow you to make existing video content accessible to those with communication access needs. DSU can help determine which services are best for your needs.
Learn more
FAQs
What equipment do I need to use CART captions?
To access CART captions, you just need a device with an internet connection—such as a computer, tablet, or smartphone. Most sessions are viewed through a secure web link, so no special software or downloads are required. If captions are being displayed onsite, a screen or projector may also be used for group viewing.
How are CART captions delivered during an event?
CART captions are delivered in real time through a secure web link that can be accessed on any device. The captions can also be displayed on a shared screen or embedded directly into a virtual meeting platform like Zoom, Teams, or Webex.
Can CART captions be saved or provided after the event?
Yes! CART captions can be saved as a transcript after your event upon request. This transcript can be used for reference, accessibility records, or to create post-event materials.
Do CART writers have to be on-location to use their services?
No, the CART writer does not need to be on location. Most CART services are provided remotely, allowing the writer to listen to the audio feed and deliver real-time captions from anywhere. Onsite CART is also available if preferred or if internet access is limited.
Is CART captioning only for people who are Deaf or hard of hearing?
Not at all! While CART captioning is an essential accessibility service for Deaf and hard of hearing individuals, many others find it helpful too—such as people in noisy environments, non-native English speakers, or anyone who prefers to read along for better comprehension and retention.