Commercial Price List
General Terms
- Cancellation Policy: Services that are canceled or changed less than 2-business days in advance (excluding holidays) of the start time of the appointment will be billed for the amount of time scheduled, or the service minimum, whichever is greater.
- Services will be coordinated upon receipt of your request and are considered confirmed upon our email confirmation.
- Requests or cancellations received between the hours of 5:00 p.m. – 8:00 a.m. Central time will be considered received at 8:00 a.m. the next business day.
- Providers will be released from assignment if customer or client does not arrive within 30 minutes of scheduled time.
- Any invoice not paid within 30-days of receipt shall incur finance charges at 1.5% per month.
- Rates subject to change with 30-days’ notice.
On-site Interpreting
Midwestern – $90 / hour
Eastern & Western – $110 / hour
Northeastern & California – $125 / hour
National Capitol Region – $125 / hour
- There is a 2-hour minimum per appointment, per interpreter. Services are billed in quarter-hour increments, thereafter. Rates above are for appointments scheduled between 8:00 a.m. – 5:00 p.m. Monday through Friday. National Capitol Region requires a 3-hour minimum per appointment, per interpreter.
- Appointments scheduled between the hours of 5:00 p.m. – 8:00 a.m. Monday – Friday and on Saturday and Sunday will be billed an additional $25 per hour, per interpreter.
- Appointments scheduled on Federal holidays will be billed an additional $50 per hour, per interpreter.
- Legal, specialized, or security cleared interpreting services will be billed an additional $50 per hour, per interpreter.
- Roundtrip travel, when necessary, will be quoted on a case by case basis and will be billed at the same hourly rate as interpreting services.
- For services requested with less than 24-hours’ notice, an Urgent Request Fee of $75 will be assessed per appointment, per interpreter.
Video Remote Interpreting (VRI) – $3.35 / minute
- There is a 30-minute minimum per appointment.
- Teamed assignments (requiring more than one interpreter) or specialized interpreting services (legal, STEM, CDI, security cleared) will be billed an additional $1/minute.
- Same day requests for services will be billed an additional $1/minute.
- Appointments scheduled between the hours of 5:00 p.m. – 8:00 a.m. Monday – Friday, on Saturday and Sunday, or on Federal Holidays will be billed an additional $1/minute.
CART Captioning Services – $160 / hour
- There is a 2-hour minimum per assignment. Services are billed in quarter-hour increments, thereafter.
- For services requested with less than 24-hours’ notice, an Urgent Request Fee of $75 will be assessed per appointment, per provider.
- Appointments scheduled after 5:00 p.m. Monday – Friday, and on Saturday and Sunday will be billed an additional $25 per hour, per service provider.
- Appointments scheduled on Federal holidays will be billed an additional $50 per hour, per service provider.
- Specialized captioning services (multilingual, security cleared) will be billed an additional $50 per hour, per service provider.
- For on-site requests, round trip travel will be billed at the same hourly rate as CART services.
Post Production Services – $375.00 / 0-15 minutes
+ $100.00 for each additional 15 minute increment
- Pre-payment in full is required for all post production projects.
- Services are billed per provider and/or service performed.
- Rates above reflect length of individual files. Multiple file lengths cannot be combined.
- Projects requiring a completion date less than 5-business days’ from the time of request will incur an Urgent Request Fee of $150.00 per file created.
- Projects require 1-2 weeks to complete. A timeline and expected completion date will be provide for each project requested.
- Unique projects requiring specialized skills or work will receive a customized quote that may differ from the rates listed above. You will be notified upon request if your project qualifies for a custom quote.