Video Remote Interpreting Guide

In today’s interconnected world, access to communication has never been more important. Thanks to technological advancements, video remote interpreting (VRI) has become an increasingly popular method for bridging languages and overcoming accessibility barriers. VRI enables effective communication between sign language users and English speakers.

Video remote interpreting can be used for remote meetings on videoconferencing platforms. It can also be used for in-person meetings or events. The remote interpreter can be shown on a personal device (laptop or tablet) or on a projected screen. Whether using a remote interpreter for a remote or in-person event, it is important to be prepared for the session.

Beyond understanding the subject matter of the meeting and having the necessary materials on hand, it’s important to be familiar with the video conferencing platform being used. The most common video conferencing platforms are Zoom and Microsoft Teams. Knowledge of these platforms and their features empower VRI participants to navigate VRI services seamlessly and ensure successful and productive meetings with sign language interpreters.

Adequate preparation and understanding of a videoconferencing platform can increase the quality and inclusivity of meetings. Here are the reasons why preparation is important:

1. Equitable Communication
   Ensuring Deaf or hard-of-hearing individuals can fully participate in meetings or appointments demonstrates a commitment to inclusivity and accessibility. When Deaf and hard-of-hearing individuals are able to effectively communicate they can share their knowledge and perspectives, which benefits all participants.
2. Efficient Use of Resources
   By providing materials in advance and familiarizing oneself with the video conferencing platform, participants can make the most of their time with the interpreter. This ensures the interpretation process is efficient, accurate, and aligned with meeting objectives.
3. Enhanced Collaboration
   Effective communication is fundamental to successful collaboration. By preparing for VRI services, participants can ensure the interpreters and participants are fully equipped for accurate and meaningful communication. Seamless communication leads to increased productivity and the execution of strategic outcomes.
4. Professionalism and Respect
   Being prepared to provide an employee or client with VRI services demonstrates professionalism and respect. It shows an acknowledgment of the importance of effective communication and the effort invested in ensuring equal access for all. This commitment to preparation creates a positive and inclusive culture.
5. Legal Compliance
   The Americans with Disabilities Act (ADA) requires businesses and organizations to provide qualified sign language interpreters when Deaf or hard-of-hearing individuals request one. Many times interpreting takes place remotely. For VRI services to be considered ADA compliant, they must be real-time, full-motion video and audio over a dedicated high-speed, wide-bandwidth video connection or wireless connection. Knowing how to properly use a videoconferencing platform helps ensure these video and audio requirements are met.

By prioritizing preparation, businesses and organizations can effectively engage with Deaf and hard-of-hearing individuals and create an inclusive environment that guarantees access for all. To ensure you are prepared to use Zoom or Microsoft Teams for VRI services, reference our guides below.